Translate Pro — Privacy Policy

1. Who is responsible

Translate Pro is provided by Giovanni Emanuele Spina, the data controller for the processing described in this policy. You do not need to create a Translate Pro account to use the app.

Privacy and support contact

creo.app.app@gmail.com

2. Translation and media features

Text translation and dictionaries

Text you translate and the selected language pair are sent to the MyMemory translation API operated by Translated. This includes text typed by you, recognized from speech or extracted from an image when it is translated online. Dictionary lookups may send the searched word to Wiktionary or Free Dictionary API.

Online translation is not an exclusively on-device feature. MyMemory’s terms describe long-term storage of submitted translation segments and distinguish public and private contributions. Translate Pro uses its public translation API and does not provide a private contribution setting. Please avoid submitting confidential information or sensitive personal data to online translation services.

Microphone and voice

Microphone and speech-recognition access are requested when you use voice features. The iOS app uses Apple speech recognition; depending on the language and device, recognition may involve Apple’s servers. Recognized text is sent to the online translation service when translated.

The app’s web-based voice fallback, where used, sends a recording through Supabase to ElevenLabs for transcription. Text-to-speech playback sends the text to a Supabase function that requests spoken audio from Google’s text-to-speech service. Technical logs for the online transcription fallback can include recording metadata and a short excerpt of recognized text.

Camera and selected images

Images you select or capture are processed locally for optical character recognition. The extracted text is sent to MyMemory for translation. This image-processing path does not upload the original image to the translation service. OCR software and language resources may be downloaded when needed.

Video translation

The native iOS video translator processes video audio and generates translated subtitles on your device using Apple speech and translation models. Required language resources may be downloaded from Apple. Selected local videos are not uploaded to our app server by this feature.

If you open a video URL, your device contacts that video’s hosting service. The host can receive your IP address, the requested URL and technical connection information under its own privacy practices.

3. Information stored on your device

The app stores preferences such as interface language, theme and translation language choices locally. Translation history, favorites, saved conversation or dictionary entries and any associated notes are also stored locally. The main translation history is limited to the latest 100 entries.

Local information remains until it is deleted, replaced by newer entries or the app’s local data is removed. Deleting the app removes its local app data; any device backups are managed separately through your Apple settings. Deleting local history does not delete information already processed by an online provider.

4. Advertising and consent

Translate Pro uses Google AdMob for banner and interstitial ads. Google’s advertising SDK may process IP addresses, approximate location derived from IP, device or advertising identifiers, ad interactions, app interactions and performance or diagnostic information for advertising, measurement, security and service operation. We do not send your translation text or selected local videos to AdMob.

Advertising consent is managed using Google’s User Messaging Platform. Where required, a consent form is presented before ads are requested. iOS also controls permission for tracking through its App Tracking Transparency prompt. Availability of consent choices depends on your region and Google’s consent requirements.

You can review advertising consent through Ads privacy choices in the app when this option is available. You can change tracking permission in iOS Settings under Privacy & Security → Tracking. Declining tracking does not automatically remove all ads.

5. Remove Ads and purchases

The optional Remove Ads purchase is a one-time, non-consumable App Store purchase. Apple handles payment. RevenueCat validates purchase status and helps restore access, using purchase and transaction information, an app-specific user identifier and relevant device or app information. We do not receive your payment-card details.

Once an active Remove Ads entitlement is verified, the app disables its ads. Purchase records may remain with Apple and RevenueCat so that purchases can be verified and restored. Removing the app or local history does not erase an App Store transaction.

6. Hosting, support and purposes

Loading the app’s web interface or this privacy page involves our hosting infrastructure. Technical access and error logs can contain IP addresses, requested paths, timestamps and browser or device information. These records support delivery, troubleshooting and security. If you email us, we process your email address, message and information you choose to include to respond to your request.

For users covered by European data-protection law, processing needed to provide requested translation and purchase features is based on performance of the service; necessary security and support processing is based on legitimate interests; legally required records are based on legal obligations; and processing requiring consent, including applicable advertising or tracking choices, is based on consent.

7. Service providers and international processing

Information is shared with the providers needed for the features described above, and may be disclosed where required by law. Providers may process information outside your country, including outside the European Economic Area, under their applicable privacy terms and international-transfer arrangements.

Further information is available from:

8. Retention and security

Retention depends on the category of information: local settings and saved content remain as described above; support correspondence and technical records are retained according to the time needed to handle the request, maintain security and meet legal obligations; purchase records support verification and restoration. Online providers apply their own retention practices, including MyMemory’s long-term segment retention described in its terms.

Network requests to the app’s hosting and the listed online translation, voice, advertising and purchase services use HTTPS. Local data also benefits from device security. No storage or transmission method can guarantee absolute security.

9. Your choices and rights

You can revoke microphone, camera, speech-recognition and tracking permissions through iOS Settings, remove available saved entries in the app, or delete the app’s local data. Revoking a permission may prevent the corresponding feature from working.

Depending on applicable law, you may request access, correction, erasure, restriction or portability of your personal information, object to certain processing and withdraw consent without affecting earlier lawful processing. You may also complain to your local data-protection authority. Contact creo.app.app@gmail.com to exercise your rights or ask about provider processing. We may need sufficient information to locate the relevant record; local-only data cannot be accessed remotely by us.

10. Children and policy updates

If you believe a child has provided personal information that should not have been processed, please contact us so we can investigate and take appropriate action.

This policy may change when features, providers or data practices change. The current policy is available at this address, with its last-updated date shown above.